Square Cash App Review 2023

Square’s Cash App is a latecomer to the payment app game. This, unfortunately, is its greatest weakness. Because so many people are already using other payment apps, Cash App doesn’t have a large user base. 

That doesn’t mean, however, that you should count Cash App out. In fact, considering that downloading and setting up Cash App doesn’t take much time, there’s no reason not to have it on your phone in case a customer wants to pay you on the platform.

Once you have it downloaded, you may be surprised at some of the functionalities it offers you.

Cash App stacks up pretty well to other payment apps on the fees front. It’s only real notch above the competition is in sent payment limits. You can currently send more money with Cash App than you can with Google Pay or Venmo.

You can accept payments over a bluetooth connection with Cash App. This takes away the fuss of exchanging and typing in customer emails. You simply connect over your bluetooth signal and make a transaction. It’s fast and simple. 

Of course, you only get this luxury when your customers use Cash App. And since Cash App doesn’t quite have a large user base yet, that probably won’t be very often. But, if you have the app installed on your phone and the opportunity arises, it would be a nice change of pace.

Cash App comes with a few extra features that make it stand out from the competition in unique ways. We’ve already covered some of these features above, but we’ll cover them in more detail here.

Cash App allows you to take payments over bluetooth. This prevents you from having to manually enter email details into your phone to add a new Cash App contact. It's a smart feature built to save you time and hassle when transacting with new customers.

One of Cash App’s main weaknesses is its customer support—it isn’t quite dialed in yet. The only way to contact support is via email. This can take time depending on how many back-and-forth messages are needed. It would be nice to complete support tasks over the phone or text.

That said, Cash App’s support is a minor complaint in the face of its greatest weakness: its relative newness. Cash App is still finding its user base. It's not even close to as popular as Venmo and doesn’t have the advantage of being preloaded on phones like Apple Pay or Google Pay.

Cash App is definitely worth a download. There’s so little at stake in adding it to your phone that you might as well have it available should a customer want to pay you on the platform. Additionally, if you’re looking for a budgeted debit account, the Cash App card is a solid option. It’s a lot less hassle than opening a new debit account at a bank.

Not sure which other payment apps you should have on your phone? Check out our picks for the best payment apps for small businesses.

We examined Square Cash App by looking for essential digital wallet features needed by freelancers and small businesses. We also compared its fees to other top providers on the market. Finally, we examined third-party user and professional reviews to confirm and validate our research.

Disclaimer

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.